Frequently Asked Questions
What products does Trends by PR offer?
We offer a wide range of products including fashion apparel, accessories, and lifestyle items for men, women, and kids. Our collections are always updated with the latest trends to keep your wardrobe stylish.
How do I place an order?
Placing an order is easy! Simply browse our products, select the item you want, choose your size and quantity, and click “Add to Cart.” Once you’re ready to check out, follow the steps to complete your purchase.
What payment methods do you accept?
We accept a variety of payment methods, including major credit cards (Visa, Mastercard, American Express), PayPal, and other secure online payment gateways.
Can I track my order?
Yes! Once your order is processed and shipped, we will send you a confirmation email with a tracking number so you can follow your package’s progress.
How long does shipping take?
Shipping times vary depending on your location and the shipping method chosen at checkout. Typically, orders are processed within 2-3 business days, and delivery may take 5-10 business days for standard shipping. Expedited options are also available.
What is your return policy?
We want you to love your purchase! If you’re not satisfied with your order, you can return it within 30 days of receipt. Please ensure the item is unworn, in its original packaging, and with all tags intact. For more details, visit our Returns & Refunds page.
Can I change or cancel my order?
If you need to change or cancel your order, please contact us as soon as possible. Orders that have already been shipped cannot be modified, but you can return the item after receiving it.
Do you ship internationally?
Yes, we ship to many countries worldwide! During checkout, simply enter your address, and available shipping options for your region will be displayed.
How can I contact customer service?
Our customer service team is here to help! You can reach us via email at [email protected] or through our Contact Us page. We aim to respond to all inquiries within 24 hours.
Do you offer discounts or promotions?
Yes! We regularly offer discounts and promotions to our customers. Sign up for our newsletter to stay updated on the latest deals and exclusive offers.